At Arogyam Ayurveda, we take pride in providing high-quality herbal and Ayurvedic products to promote your well-being. We are confident in the efficacy of our products and offer a 100% money-back guarantee for our valued customers.
Eligibility for Refund
To be eligible for a refund, customers must meet the following criteria:
- Product Usage: Customers must have used the product for at least 14 consecutive days.
- Lack of Positive Results: Customers must demonstrate that they have not experienced any positive results or benefits from using the product.
- Proof of Disposal: Customers must provide a picture or video of themselves disposing of the product in a dustbin. This proof should be sent to our customer service via WhatsApp at 8400500589 or via email at support@arogyamshop.com.
Refund Process
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Contact Us: To initiate a refund, please contact our customer service team at support@arogyamshop.com within 15 days of receiving your order. Include your order number, the product used, a brief description of your experience, and the required proof of disposal.
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Evaluation: Our team will review your request and may ask for additional information to better understand your experience.
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Approval: Once your request is approved, we will process your refund within 4 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your bank's processing times.
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Return of Products: In some cases, we may request that you return the unused portion of the product. If this is required, we will provide you with a prepaid shipping label.
Important Notes
- Shipping Costs: Original shipping costs are non-refundable. If you are returning a product, the cost of return shipping will be deducted from your refund unless otherwise stated.
- Partial Refunds: In certain situations, partial refunds may be granted (if applicable).
- Exclusions: This policy does not cover products that have been used improperly, damaged by misuse, or tampered with. Medicines worth 1500rs or more cannot be returned/refunded.
Contact Us
If you have any questions or need further assistance, please do not hesitate to contact our customer service team at support@arogyamshop.com or call us at 8400500589.
We appreciate your trust in Arogyam Ayurveda and are committed to ensuring your satisfaction with our products.
Thank you for choosing us for your Ayurvedic and herbal needs.